SDN Academy Online

On-demand Contribution Length: 45 min

Pre-recorded service design related learning videos facilitated by SDN invited Trainer Cathy Huang in Chinese Language. This course emphasises the necessity of service design and how to design user-oriented service systematically.

Pricing options

Attention SDN Members: You get 20% off this course! Check your SDN Member dashboard at www.service-design-network.org/my-sdn/discount-codes

With the transformation of global industrial structure from "industrial-based economy" to "service oriented economy", service design has emerged as the product of the new era. It is not only a new-rising subject but also a systematic methodology. It is the entire business system related to design and service, which helps you to grasp new thinking for the business world in the post-product era, and gains insight into innovation, then push the limit of growth. In January of this year, eight ministries and commissions including the Ministry of Commerce, the National Development and Reform Commission and the Ministry of Education jointly issued a document on supporting service design. Data released by Economic Daily: the import and export of emerging services driven by service design reached 1460.01 billion yuan, an increase by 11.1%, 4.3 percentage points higher than the overall growth rate, accounting for 31.1%, increased by a percentage of 1.2. This course will break the geographical barriers and take you into the world of service design in an hour.

Course curriculum